Learning Outcomes

Introduction to Workplace Communication Basics

Verbal Communication Skills

Written Communication Skills

Lesson Summary

In this module, you will be introduced to the benefits of excellent communication skills at the workplace and how to achieve them for your professional success.

Workplace Communication Basics - Assessment

Master the critical skills of excellent workplace communication in this comprehensive free online course.

Workplace Communication Basics

What do most great employees have in common? Having excellent communication skills is essential in today’s workplace and this course can show you how you can improve yours. You will explore verbal, non-verbal and written skills. You will take a comprehensive look at many aspects of communication, including effective listening, proofreading your writing work, choosing the suitable contact medium and improving grammar, punctuation and spelling.

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